❓ Frequently Asked Questions
Find quick answers to the most common questions about using Hootie. If you still need help, feel free to contact our support team.
Click on “Sign up / Login”, enter your mobile number or email, verify with OTP,
and complete your profile to start using Hootie.
Search for a service, select a provider, choose your time slot,
confirm your booking, and pay securely through the app.
Yes. All payments are securely processed using encrypted,
certified payment gateways like Razorpay and Stripe.
You can cancel from your dashboard before the service starts.
Refunds, if applicable, will be processed back to your wallet.
All service providers undergo government ID verification,
mobile OTP validation, and background screening.
Click on “Connect & Earn”, fill in your details, upload documents,
and complete verification to start receiving jobs.
You can contact us via the Contact page, in-app chat,
or email us at support@hootie.com.