Frequently asked questions

Browse services, pick what you need, choose a date and time, then check out with your service address. Taskers nearby who offer that service get your request, and the first to accept is confirmed. You can also pick a specific tasker from their profile list.

No. You pay your tasker after the job is done. Prices shown are the tasker's listed rate; if the job turns out bigger, agree on any change with your tasker before they start.

Open My bookings. You'll see when your request is accepted, when the tasker is on the way (with their live location when they share it), when they arrive, start and finish. You also get a notification at each step.

Yes — cancel any time before the job starts from My bookings, free of charge. Your tasker is notified right away.

Once a job is marked complete you can rate your tasker from 1 to 5 stars. Ratings help neighbors choose and help great taskers get more work.

Go to Connect & Earn, choose what you offer and where you work, then complete your tasker profile. Once saved, job requests in your categories appear on your tasker dashboard.

Tap Accept job on a request. Then keep your customer updated with one tap each: I'm on my way → I've arrived → Start job → Mark job complete.

Your customer pays you when the job is done. Mark the payment as received on your dashboard so your earnings stay accurate.

Use “Can't make it” on the job before you start. The job goes back to other taskers and the customer is told we're finding someone else.

No. Sign in with a one-time code sent to your email or mobile number.

Taskers only see your area until they accept your booking. After that, your tasker sees the address and phone number they need to do the job.

Use Contact us and choose “Report an issue”. Read more on Trust & Safety.